LEGAL CLAIM
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING
THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED
BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW,
PLEASE DO NOT ACCESS THIS WEB-SITE. PrintGeeks.com RESERVES THE RIGHT
TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval
prior to the printing process.
PrintGeeks.com is NOT LIABLE for errors in a final product caused
by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damaged Fonts, Punctuation,
Wrong cuts, Incorrect or Missing Folds, Finished Product Size
By submitting the above document to PrintGeeks.com "I
agree to the following terms".
I have verified that spelling and content are correct. I am satisfied
with the document layout. I understand that my document will print
EXACTLY as it appears here.
CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics,
messages or other materials ("Content") are the sole responsibility
of the person from which such Content originated. This means that you,
and not PrintGeeks.com, are entirely responsible for all Content that
you use from PrintGeeks.com Gallery or send, upload, post or transmit
via the Service. Recognizing the global nature of the Internet, you
agree to comply with all local rules regarding online conduct and acceptable
Content. You agree to not use the Service to send, upload, post or
otherwise transmit any Content that contains (i) child pornography
or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii)
a threat to kidnap or injure a person, a threat to injure the personal
property or reputation of another person, a threat to accuse any person
of a crime, a threat to inform another that a person has violated any
law of the United States, or a threat of blackmail; (iii) any matter
advocating or urging treason, insurrection, or forcible resistance
to any law of the United States; (iv) any defamatory remarks directed
at any other person or company; or (v) any content that infringes the
intellectual property rights or other proprietary rights of PrintGeeks.com
or any third party. PrintGeeks.com does not control the Content posted
by Customers and does not guarantee the accuracy, integrity or quality
of the Content. Under no circumstances will PrintGeeks.com be liable
to you in any way for any Content you may be exposed to that you may
find offensive, indecent or objectionable. Products and services are
provided for your personal use only. You agree to abide by these terms
of service and not to use these products and services or related messages
for any unsolicited or unauthorized advertising, promotional materials, "junk
mail," "spam," "chain letters," "pyramid
schemes," or any other form of solicitation.
You agree that you are responsible for protecting your password and
controlling access to your registered account. You agree that you will
be responsible for all orders placed or other actions that are taken
through your registered account.
You acknowledge that PrintGeeks.com does not pre-screen Content, but
that PrintGeeks.com and its affiliates shall have the right (but not
the obligation) in their sole discretion to remove any Content that
violates the terms of service or may otherwise be objectionable. You
further acknowledge and agree that PrintGeeks.com may preserve Content
and may also disclose Content if required to do so by law or in the
good faith belief that such preservation or disclosure is reasonably
necessary to: (a) comply with legal process; (b) enforce the terms
of service; (c) respond to claims that the Content violates the rights
of third-parties; or (d) protect the rights, property, or personal
safety of PrintGeeks.com, its users and the public.
LIMITATION OF LIABILITY
In no event shall PrintGeeks.com or its licensors, suppliers, or vendors,
their officers, directors, employees, or agents, be liable for any
special, incidental, indirect, or consequential damages of any kind,
or for any damages whatsoever resulting from loss of use, data or profits,
whether or not PrintGeeks.com has been advised of possibility of the
damage, arising out of or in connection with the use or performance
of the site or of failure to provide services that you order from PrintGeeks.com
or its affiliates, including without limitation, damages arising from
mistake, omission, virus, delay, or interruption of service. In no
event shall PrintGeeks.com be liable or responsible for any damages
or consequences arising from or related to your inappropriate or unauthorized
use of the site or its content.
INDEMINITY
You agree that you shall indemnify and defend PrintGeeks.com and all
parties from whom PrintGeeks.com has licensed portions of Content,
and their directors, officers, and employees, against all claims, liability,
damages, costs and expenses, including reasonable legal fees and expenses
arising out of or related to (i) your breach of these Terms of Use
or (ii) any suit, claim, or demand arising from or relating to any
text, photograph, image, graphic or other material you incorporated
into Products.
DESIGNING FILES
PrintGeeks.com does not provide the customer with any design files.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format.
PrintGeeks.com is not responsible for any color shift that occurs in
conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of 350
DPI and CMYK color mode. PrintGeeks.com is not responsible for images
printed as fuzzy, distorted or pixilated due to customer provided artwork.
Additional fees may apply for the files larger than 30MB.
COLOR PROOFING & MATCHING
PrintGeeks.com is not liable for color matching or ink density on
screen proofs approved by the customers. Screen proofs will predict
design layout, text accuracy, image proportion and placement, but not
color or density.
PrintGeeks.com will try its best to match the gradient density of
each color. PrintGeeks.com is not liable for the final appearance of
a color.
Important: Gang-run printing is multiple (and different) customer jobs
that are combined on a large print sheet, and run at the same time.
For example, we layout 65 different customer business cards and postcards
on one gang-run sheet, and run the sheet 1000 times to get 65 sets
of 1000 cards. Each card set is a different card. This process allows
us to spread the expensive initial setup cost of running a full-color,
offset job among 65 customers.
ORDER CANCELLATION
PrintGeeks.com will be happy to help you cancel your order prior to
Approval. However, orders may be eligible for cancellation upon request
via email. Our Customer Service Team will inform you of any cancellation
charges depending on the stage of the order.
If job is canceled, any labor hours (proof, graphics design, etc.)
or administrative fees (credit cards fees, etc.) will be subtracted
from your refund. Minimum is $15 (15%-30% of total transaction).
Once the order has been placed successfully, No Refunds are issued
for the Logo, and Graphic design services.
RETURNS AND REFUNDS
Since each order is unique to the customer and has no re-sale value,
All Sales Are Final. If we verify that we made an error, we will re-print
the order at no charge. No Refunds or Credit.
Customer must contact PrintGeeks.com within 6 business days of order
acceptance to report any defects discovered in the ordered product.
In order to receive replacement, Customer must return 100% of the received
product within 15 days (at their own expense) from the time when the
ordered product was delivered.
All charges related to expedited printing (Rush Printing or Shipping)
are NOT REFUNDABLE, including those orders that are returned for any
reason. All orders that are being returned must be shipped by customer's
own expense.
ORDER SHIPPING AND DELIVERY
PrintGeeks.com will always act to make sure that any production difficulties
do not delay delivery schedules. In no case shall PrintGeeks.com be
liable for any consequential damages resulting from any delay in shipment
or delivery.
All PrintGeeks.com customers agree not to hold PrintGeeks.com liable
for delays in shipments caused by weather conditions, shipping company
delays, international customs issues or any other circumstances beyond
PrintGeeks.com's direct control. PrintGeeks.com shipment and delivery
dates are calculated based upon estimates provided by our suppliers.
PrintGeeks.com will always act to make sure that delivery schedules
are met. However, unexpected equipment failure, malfunction and or
technical problems may delay the printing process. In case of delay
caused by technical difficulty, rush charges/fees will be refunded
or waived where applicable. However, technical difficulty will not
be the grounds for order cancellation.
Shipping rates for high quantity products
depend on the customer’s
access to a shipping dock and forklift, otherwise additional charges
may apply.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00
in value and can only be done after 30 days from package shipment.
PrintGeeks.com is not responsible for 3rd party shipping errors, omissions
or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer
in submitting the proper shipping address, PrintGeeks.com will reship
the package with corrected address and charge an additional shipping
fee for the shipment.
CREDIT CARD CHARGES
Orders exceeding $500 may require an authorization form and copy of
credit card and drivers license (A valid photo I.D.).
We reserve the right to refuse service without disclosing a reason.
All prices are subject to change.