PrintGeeks.com Terms and Conditions:
LEGAL CLAIM
NOTICE. PLEASE READ THESE TERMS & CONDITIONS
CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE
TO BE BOUND BY THE TERMS & CONDITIONS STATED
BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS
STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE.
PrintGeeks.com RESERVES THE RIGHT TO CHANGE, MODIFY
OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY
NOTICE.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process.
PrintGeeks.com is NOT LIABLE for errors in a final
product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damaged
Fonts, Punctuation, Wrong cuts, Incorrect or Missing
Folds, Finished Product Size
By submitting the above
document to PrintGeeks.com "I agree
to the following terms".
I have verified that spelling and content are
correct. I am satisfied with the document layout.
I understand that my document will print EXACTLY
as it appears here.
CUSTOMER CONTENT
You understand that all information, data, text,
photographs, graphics, messages or other materials
("Content") are the sole responsibility
of the person from which such Content originated.
This means that you, and not PrintGeeks.com, are
entirely responsible for all Content that you use
from PrintGeeks.com Gallery or send, upload, post
or transmit via the Service. Recognizing the global
nature of the Internet, you agree to comply with
all local rules regarding online conduct and acceptable
Content. You agree to not use the Service to send,
upload, post or otherwise transmit any Content
that contains (i) child pornography or anything
indecent, obscene, lewd, lascivious, filthy or
vile; (ii) a threat to kidnap or injure a person,
a threat to injure the personal property or reputation
of another person, a threat to accuse any person
of a crime, a threat to inform another that a person
has violated any law of the United States, or a
threat of blackmail; (iii) any matter advocating
or urging treason, insurrection, or forcible resistance
to any law of the United States; (iv) any defamatory
remarks directed at any other person or company;
or (v) any content that infringes the intellectual
property rights or other proprietary rights of
PrintGeeks.com or any third party. PrintGeeks.com
does not control the Content posted by Customers
and does not guarantee the accuracy, integrity
or quality of the Content. Under no circumstances
will PrintGeeks.com be liable to you in any way
for any Content you may be exposed to that you
may find offensive, indecent or objectionable.
Products and services are provided for your personal
use only. You agree to abide by these terms of
service and not to use these products and services
or related messages for any unsolicited or unauthorized
advertising, promotional materials, "junk
mail," "spam," "chain letters," "pyramid
schemes," or any other form of solicitation.
You agree that you are responsible for protecting
your password and controlling access to your registered
account. You agree that you will be responsible
for all orders placed or other actions that are
taken through your registered account.
You acknowledge that PrintGeeks.com does not pre-screen
Content, but that PrintGeeks.com and its affiliates
shall have the right (but not the obligation) in
their sole discretion to remove any Content that
violates the terms of service or may otherwise
be objectionable. You further acknowledge and agree
that PrintGeeks.com may preserve Content and may
also disclose Content if required to do so by law
or in the good faith belief that such preservation
or disclosure is reasonably necessary to: (a) comply
with legal process; (b) enforce the terms of service;
(c) respond to claims that the Content violates
the rights of third-parties; or (d) protect the
rights, property, or personal safety of PrintGeeks.com,
its users and the public.
LIMITATION OF LIABILITY
In no event shall PrintGeeks.com or its licensors,
suppliers, or vendors, their officers, directors,
employees, or agents, be liable for any special,
incidental, indirect, or consequential damages
of any kind, or for any damages whatsoever resulting
from loss of use, data or profits, whether or not
PrintGeeks.com has been advised of possibility
of the damage, arising out of or in connection
with the use or performance of the site or of failure
to provide services that you order from PrintGeeks.com
or its affiliates, including without limitation,
damages arising from mistake, omission, virus,
delay, or interruption of service. In no event
shall PrintGeeks.com be liable or responsible for
any damages or consequences arising from or related
to your inappropriate or unauthorized use of the
site or its content.
INDEMINITY
You agree that you shall indemnify and defend
PrintGeeks.com and all parties from whom PrintGeeks.com
has licensed portions of Content, and their directors,
officers, and employees, against all claims, liability,
damages, costs and expenses, including reasonable
legal fees and expenses arising out of or related
to (i) your breach of these Terms of Use or (ii)
any suit, claim, or demand arising from or relating
to any text, photograph, image, graphic or other
material you incorporated into Products.
DESIGNING FILES
PrintGeeks.com does not provide the customer with
any design files.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. PrintGeeks.com is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided
in minimum of 350 DPI and CMYK color mode. PrintGeeks.com
is not responsible for images printed as fuzzy,
distorted or pixilated due to customer provided
artwork.
Additional fees may apply for the files larger
than 30MB.
COLOR PROOFING & MATCHING
PrintGeeks.com is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.
PrintGeeks.com will try its best to match the
gradient density of each color. PrintGeeks.com
is not liable for the final appearance of a color.
Important: Gang-run printing is multiple (and different)
customer jobs that are combined on a large print
sheet, and run at the same time. For example, we
layout 65 different customer business cards and
postcards on one gang-run sheet, and run the sheet
1000 times to get 65 sets of 1000 cards. Each card
set is a different card. This process allows us
to spread the expensive initial setup cost of running
a full-color, offset job among 65 customers.
ORDER CANCELLATION
PrintGeeks.com will be happy to help you cancel
your order prior to Approval. However, orders may
be eligible for cancellation upon request via email.
Our Customer Service Team will inform you of any
cancellation charges depending on the stage of
the order.
If job is canceled, any labor hours (proof, graphics
design, etc.) or administrative fees (credit cards
fees, etc.) will be subtracted from your refund.
Minimum is $15 (15%-30% of total transaction).
Once the order has been placed successfully, No
Refunds are issued for the Logo, and Graphic design
services.
RETURNS AND REFUNDS
Since each order is unique to the customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order at no charge. No Refunds or Credit.
Customer must contact PrintGeeks.com within 6
business days of order acceptance to report any
defects discovered in the ordered product. In order
to receive replacement, Customer must return 100%
of the received product within 15 days (at their
own expense) from the time when the ordered product
was delivered.
All charges related to expedited printing (Rush
Printing or Shipping) are NOT REFUNDABLE, including
those orders that are returned for any reason.
All orders that are being returned must be shipped
by customer's own expense.
ORDER SHIPPING AND DELIVERY
PrintGeeks.com will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall PrintGeeks.com be liable for any consequential damages resulting from any delay in shipment or delivery.
All PrintGeeks.com customers agree not to hold PrintGeeks.com liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond PrintGeeks.com's direct control. PrintGeeks.com shipment and delivery dates are calculated based upon estimates provided by our suppliers.
PrintGeeks.com will always act to make sure that
delivery schedules are met. However, unexpected
equipment failure, malfunction and or technical
problems may delay the printing process. In case
of delay caused by technical difficulty, rush charges/fees
will be refunded or waived where applicable. However,
technical difficulty will not be the grounds for
order cancellation.
Shipping rates for high quantity
products depend on the customer’s access
to a shipping dock and forklift, otherwise additional
charges may apply.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments
over $50.00 in value and can only be done after
30 days from package shipment. PrintGeeks.com is
not responsible for 3rd party shipping errors,
omissions or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error
made by the customer in submitting the proper shipping
address, PrintGeeks.com will reship the package
with corrected address and charge an additional
shipping fee for the shipment.
CREDIT CARD CHARGES
Orders exceeding $500 may require an authorization
form and copy of credit card and drivers license
(A valid photo I.D.).
We reserve the right to refuse service without
disclosing a reason.
All prices are subject to change.